Refund Policy

If your plans change: how our policy works

We understand that plans may change. Our policy is designed to support you with clarity and understanding when plans need to change. It explains how we manage course payments, cancellations, and refunds.

Please note that accommodation and meal bookings are handled directly by each venue, and their cancellation rules may differ.

Payment Deadlines
If you choose to pay a deposit, the remaining balance must be completed at least 30 days before the course begins. If the payment is not received by that time, your place may be offered to someone on the waiting list.

If You Need to Cancel

More than 14 days before the course:

  • You may transfer 100% of your payment as a credit toward any Calligraphy Health event worldwide this or the following year. If you choose an event with a lower fee, the difference is non-refundable. If you choose an event with a higher fee, you’ll simply pay the remaining balance.
  • If you prefer a refund, we will return your payment minus a 20% administrative fee to cover processing and organizational costs.

Within 14 days of the course:
All payments become non-refundable, as costs are already committed to the event.
If you cannot attend, you may also transfer your place to another person. Please let us know by email if you’d like to do that.

If the Organizer Cancels
In an unlikely case that Calligraphy Health must cancel or reschedule a course (for example, due to teacher illness, travel restrictions, or insufficient registrations), you will be offered:

  • A full transfer of your payment to another course of your choice, or
  • A 100% refund of your course fee.

Please note that this refund does not include any travel or accommodation costs you may have incurred.

How to Request a Refund or Credit
To request a refund, credit, or transfer, please email us at contact@calligraphyhealth.com.
Refunds are processed within 21 days after confirmation.

Additional Information

  • Credits are valid for 12 months from the start date of the original course.
  • Refunds are issued using the same payment method and currency as the original transaction.
  • Any transfer or bank fees are the participant’s responsibility.